Good service, clean restaurant. Italian Sausage Sub was pretty good but really messy. Fries were hot and fresh but could have used more seasoning.
I always have a great experience at this location. Hot, fast and delicious subs & fresh-cut fries. My favorites are the Philly, Pizza and Chicken Teriyaki subs. Great friendly staff too. Always a delicious and consistent meal there. The best location around this area for sure! Keep up the good work guys.
Absolutely horrible experience at this location. On October 30, 2017 I went in about 1:00 PM. to place a to-go order. I was greeted by the man that was cooking food and he quickly came over and took my order. After taking my order, he proceeded to grab my chicken with his bare hands and weigh it on the scale. He then threw my chicken on the skillet to cook and then wiped his hands on his apron. While my food was cooking the same man went over and grabbed a loaf of bread and cut it, and used a spatula to scoop someone else's meat onto the bread. (Keep in mind he still hasn't washed his hands yet from touching the raw chicken.) I was in total shock and disgust by this time, but then it gets worse. A new customer comes in the door and this same man greets the customer, and takes his order which requires him to touch the computer to imput the order. This male employee then moves down to the second register to take the payment for the new customer. In the mean time, a female employee emerges from the back and starts chopping and flipping meat on the skillet using the same spatula that the male employee used after touching raw chicken. The male employee completes his payment transaction and then FINALLY goes and squirts sanitizer on his hands, BUT STILL NO WASHING!!!! By this time, my order is ready but my stomach is in knots from what I just witnessed. I decide not to make a scene so I exit the restaurant and immediately call the corporate office to report what I just saw. The lady at corporate took my information and told me she would pass it on to the district manager and he would call me back shortly. I have called corporate 4 times now since that day, and I have not heard anything back from that manager. I SUGGEST YOU DO NOT EAT HERE. IT IS A MATTER OF TIME BEFORE SOMEONE GETS REALLY SICK!
Great food. Acceptable service. You can't really ask much more from a place like this.
AMAZING SERVICE!! The employees especially Brad are so sweet and friendly. You could tell they genuinely cared about the customers and I would recommend this location to anyone!
Penn Station East Coast Subs is a US Meal Takeaway based in Crescent Springs, Kentucky. Penn Station East Coast Subs is located at 2355 Buttermilk Crossing, Crescent Springs, KY 41017, USA.
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